Service Alerts
Current Service Alerts
Alertas de Servicio Actuales
Precautionary Boil Water Notice
Start Date: September 16, 2026End Date: September 18, 2026To: Customers of Bonita Springs Utilities residing on23120 Grassy Pine Drive
23000 thru 23112 Grassy Pine Drive
In order to repair a water line break, it will be necessary to close valves in the water distribution system in your area. Water will be shut down on September 16, 2026 from 9:00 a.m. until 2:00 p.m. resulting in a loss of pressure below 20 psi. Therefore, this notice is written as a “precautionary boil water notice” advising that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used. This precautionary boil water notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. You will receive another notice to that effect. If you have any questions, please contact Don Woodruff, Director of Operations, Bonita Springs Utilities, Inc. at (239) 992-0711.
AVISO PARA HERVIR EL AGUA COMO MEDIDA DE PRECAUCIÓN
Start Date: September 16, 2026End Date: September 18, 2026A: Usuarios de Bonita Springs Utilities residiendo en23120 Grassy Pine Drive
23000 thru 23112 Grassy Pine Drive
En orden para reparar equipo de agua, va a ser necesario cerrar las válvulas de distribución en su área de servicio. El servicio de agua será suspendido el 16 de septiembre, del 2026 desde a las 9:00 a.m. hasta a las 2:00 p.m., como resultado, la presión de agua estará por debajo de las 20 libras por pulgada cuadrada. Como medida de precaución, hemos preparado esta advertencia sugiriendo que toda agua que, para consumo humano, cocinar, hacer hielo, cepillarse o lavar utensilios de cocina sea hervida primero. Un minuto después que el agua haya llegado a su punto de ebullición es adecuado. Como alternativa, puede usar agua de botella. Este aviso permanecerá en efecto hasta que el problema allá sido corregido y una prueba bacteriológica la confirmen. Otro aviso será enviado al efecto. Si tiene alguna pregunta, favor de comunicarse con el Señor Don Woodruff, Director de Operación de Bonita Springs Utilities, al teléfono (239) 992-0711.
Upcoming Service Alerts
Próximas Alertas de Servicio
Resolved Service Alerts
Alertas de Servicio Resueltas
Precautionary Boil Water Notice
Start Date: September 14, 2026End Date: September 16, 2026To: Customers of Bonita Springs Utilities residing on:23120 Grassy Pine Drive
23000 thru 23048 Marsh Landing Blvd
In order to repair a water line break, it was necessary to close valves in the water distribution system in your area today. Water was shut down resulting in a loss of pressure below 20 psi. Therefore, this notice is written as a “precautionary boil water notice” advising that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used. This precautionary boil water notice will remain in effect until the problem has been corrected, and a bacteriological survey shows that the water is safe to drink. You will receive another notice to that effect. If you have any questions, please contact Don Woodruff, Director of Operations, Bonita Springs Utilities, Inc. at (239) 992-0711.
Precautionary Boil Water Notice
Start Date: September 14, 2026End Date: September 16, 2026To: Customers of Bonita Springs Utilities Residing on:23000 thru 23112 Grassy Pine Drive
In order to repair a water line break, it was necessary to close valves in the water distribution system in your area today. Water was shut down resulting in a loss of pressure below 20 psi. Therefore, this notice is written as a “precautionary boil water notice” advising that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used. This precautionary boil water notice will remain in effect until the problem has been corrected, and a bacteriological survey shows that the water is safe to drink. You will receive another notice to that effect. If you have any questions, please contact Don Woodruff, Director of Operations, Bonita Springs Utilities, Inc. at (239) 992-0711.
AVISO PARA HERVIR EL AGUA COMO MEDIDA DE PRECAUCIÓN
Fecha de Inicio: September 14, 2026Fecha de Termino: September 16, 2026A: Usuarios de Bonita Springs Utilities residiendo en23120 Grassy Pine Drive
23000 thru 23048 Marsh Landing Blvd
Para poder reparar una línea de agua, fue necesario cerrar las válvulas de distribución en su área de servicio. Como resultado, la presión de agua estará por debajo de las 20 libras por pulgada cuadrada. Como medida de precaución, hemos preparado esta advertencia sugiriendo que toda agua para consumo humano, cocinar, hacer hielo, cepillarse o lavar utensilios de cocina sea hervida primero. Un minuto después que el agua haya llegado a su punto de ebullición es adecuado. Como alternativa, puede usar agua de botella. Este aviso permanecerá en efecto hasta que el problema allá sido corregido y una prueba bacteriológica la confirmen. Otro aviso será enviado al efecto. Si tiene alguna pregunta, favor de comunicarse con el Sr. Don Woodruff, Director de Operaciones de Bonita Springs Utilities, al teléfono (239) 992-0711.
AVISO PARA HERVIR EL AGUA COMO MEDIDA DE PRECAUCIÓN
Fecha de Inicio: September 14, 2026Fecha de Termino: September 16, 2026A: Usuarios de Bonita Springs Utilities residiendo en:23000 thru 23112 Grassy Pine Drive
Para poder reparar una línea de agua, fue necesario cerrar las válvulas de distribución en su área de servicio. Como resultado, la presión de agua estará por debajo de las 20 libras por pulgada cuadrada. Como medida de precaución, hemos preparado esta advertencia sugiriendo que toda agua para consumo humano, cocinar, hacer hielo, cepillarse o lavar utensilios de cocina sea hervida primero. Un minuto después que el agua haya llegado a su punto de ebullición es adecuado. Como alternativa, puede usar agua de botella. Este aviso permanecerá en efecto hasta que el problema allá sido corregido y una prueba bacteriológica la confirmen. Otro aviso será enviado al efecto. Si tiene alguna pregunta, favor de comunicarse con el Sr. Don Woodruff, Director de Operaciones de Bonita Springs Utilities, al teléfono (239) 992-0711.
Boil Water Notice FAQs
Boil water notices are common in Southwest Florida, caused by water main breaks, construction mistakes, disruptions at the water treatment plant and natural disasters like floods and hurricanes. The typical notice is issued as a precaution until water samples can be collected and analyzed.
Why are boil water notices necessary?
When the pressure in lines that transport potable water falls below 20 pounds per square inch, a boil water notice is issued as a precaution, even when contamination is unlikely. Any loss in water pressure creates the possibility of harmful bacteria entering the lines. Until laboratory tests are completed to confirm the water has not been contaminated, the boil water notice remains in effect.
What does a boil water notice mean?
A boil water notice means tap water should not be used for drinking, cooking or ice-making until tests verify the water is safe. Tests typically take 48 hours. In the meantime, any tap water used for drinking or in anything that humans and animals ingest, should be vigorously boiled for at least one full minute. The boiling kills any microorganisms that may be present.
Pets should be given boiled or bottled water too.
Remember the boil water notice applies to everything made from this water such as ice, juice mixes, coffee, and other beverages.
How long should water be boiled?
Vigorous boiling for at least one full minute is the safest and most effective method of water disinfection. Store the disinfected water in clean, covered containers. Using bottled water is an option.
What about washing hands, and rinsing food?
Tap water and antibacterial soap for hand washing is safe for basic hygiene, but if you are washing your hands to prepare food, use bottled or boiled water. Fruits, vegetables and other foods should be washed only with boiled or bottled water.
Is it safe to use a dishwasher?
Most dishwashers do not reach high enough temperatures to kill bacteria, so dishes should be washed in boiled water. You also can wash with tap water and rinse dishes for a minute in a solution of 1 tablespoon of bleach and a gallon of tap water. Allow dishes to completely air dry.
What are the recommendations for bathing and tooth brushing?
Use boiled or bottled water to brush your teeth, but tap water is fine for bathing, showering and shaving. Avoid getting water in your mouth, eyes and nose, and keep an eye on children in the bathtub. People with recent cuts, surgical wounds, immunity problems or chronic illnesses may consider using boiled water for bathing. Parents may want to use water that has been boiled and cooled to bathe newborns and young infants.
Is the water safe for other purposes?
It is safe to wash clothes in tap water. Tap water can be used for house plants, outdoor irrigation, and filling pools.
What if I drank from the tap accidentally or before I learned about the boil water notice?
If you accidentally drink tap water, don’t panic – the chances of becoming ill are slim. See your doctor if you experience diarrhea, nausea, vomiting or abdominal cramps, but illnesses caused by waterborne germs usually are not serious.
How will I know when the boil water notice is lifted and I can safely use tap water again?
Affected residences will receive rescission notices that are hung on the front door, promptly after the boil water precaution has been lifted. You can also visit the BSU website for information about current boil water notices. If the notice affects a large area, BSU will provide updates to local broadcast stations and newspapers.