Pipe & Backflow Ownership

Who fixes a sewer or water line leak at my property?
The answer depends on a few factors.
As a home or property owner, you’re responsible for maintenance and repairs on your home or property’s plumbing – including pools and irrigation systems.
BSU maintains the pipes up to, and including:
- The backflow prevention device on your water service.
- Your sewer cleanout near the property line.
Before you contact a plumber, call Customer Service if you:
- Have a malfunctioning water meter.
- Have an unusually high water bill.
- Suspect there’s a leak outside of your home.
- Have a backflow prevention device that is dripping or damaged.
- Are experiencing sewage back-up and think it may be in the BSU-maintained line.
If there is a malfunction or issue with BSU equipment or infrastructure, we will make it right!
When in doubt, call Customer Service at 239-992-0711 to find out if BSU can help!