Advanced Meter Infrastructure (AMI) Upgrade Process

Starting in July 2021, installation crews will work street-by-street throughout the service area to install upgraded AMI meters at each house and business. Crews will install new meters and build the network of repeaters and amplifiers that transmit the meter data.

Installation crews will begin out east on Bonita Beach Road and work their way west into town. The crews will knock on doors to let you know they are working in your area. If no one is home, they will leave a doorhanger alerting residents that work was done at their property. Water meters are located outdoors, so there is no need for you to be home. Crews do not need access and will not request to enter your house.

There will be a temporary service interruption, lasting 15 minutes on average, as installers complete the upgrade. The entire installation process will average less than 30 minutes for residential homes. Commercial water meter installation times may take longer, depending on the meter size. This installation will have no effect on water quality.

Upgrade Map

Click on the map below to see an estimated schedule for water meter upgrades. If you do not see your area highlighted, that means your water meter upgrade is not yet scheduled. The map will be updated periodically, so please check back. The entire service area upgrade is expected to be completed by the end of 2022.