BSU provides potable water, irrigation water and wastewater treatment services to more than 42,000 homes and businesses in our 60-square-mile service area. We are a not-for-profit company dedicated to providing the best water and wastewater utility services to our members!
This website offers you a wide range of information, from specifics about reading your bill and water meter to ways you can save water. You can learn about the utility's services, facilities and operations, its people and staff members, board of directors and meeting agendas. Our site provides you and your family with helpful water saving tips, news, events, career opportunities and more!
We hope you'll find what you need, and that you'll let us know if you don't.
Thanks for visiting & come back soon!
Precautionary Boil Water Notice Starting for the following location:
10540 Childers Street
10520 Reynolds Street
*Please position your cursor over the address for the full boil water notice and link to the Boil Water Notice FAQs
In order to repair a water line, it will be necessary to close valves in the water distribution system in your area. Water will be shut down on Wednesday, December 2, 2015 from 9:00 am until 2:00 pm, which will result in a loss of pressure below 20 psi.
Therefore this notice is written as a "precautionary boil water notice" advising that all water used for drinking, cooking, making ice, brushing teeth or washing dishes be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.
This precautionary boil water notice will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink. (Typically 48 hours.) You will receive another notice to that effect.
If you have any questions, please contact Andy Koebel, Director of Operations, Bonita Springs Utilities, Inc., at 239-992-0711.
Visit our Boil Water Notice FAQs page for answers to commonly asked questions about precautionary boil water notices.
Online Bill Pay System Will be Down November 20th for Scheduled Maintenance
The online bill pay system, bonitaspringsfl.summation360.com, will be down for maintenance on Friday, November 20 (5PM-1AM).
During that time, payments will not be accepted online or through the automated phone system. We apologize for any inconvenience, and we appreciate your understanding as we continue to improve your customer experience.
All members will have to register to use this service. You will need your complete account number (For example: L123456-C1234567) to register.
To create a new account, click on the red "Register/Login" button or click on "Pay Your Bill" in the navigation bar. If you need help registering, please click here to watch our 'How to' video.
Pay your bill 24/7 by phone at 1-888-983-3463.
Next Board Meeting
The next board meeting will be held on December 1, at 5:00 pm, at 11900 East Terry Street, Bonita Springs, Florida.
Open to all BSU members
Bonita Springs Utilities provides critical notifications to its members through CodeRED. By signing up, you will be contacted in the event of water main breaks, boil water notices, etc., that affect your area.
Sign up by clicking HERE -- your information is confidential and will only be used for community notifications.
Stay informed on important topics such as BSU board of director decisions, billing changes, and other important information.