Bonita Springs Utilities, Inc. provides potable water, irrigation water and wastewater treatment services to homes and businesses within a 50-square-mile service area. New construction charges and other impact costs, base monthly charges for water and wastewater service, consumption and usage payments, and special fees all help to maintain the financially sound operation of your community utility.

Note: The following information is provided as a guide; other fees and restrictions may apply. Please call our Customer Service Department at (239) 992-0711 for details and specific information about your service.

Monthly charges for residential water consist of a base rate according to the meter size, a $4.06 billing charge and actual water usage:

Meter Size	Base Rate
3/4"	$  8.11
1"	$20.19
1 1/2"	$40.45
2"	$64.70

• The first 6,000 gallons are charged at $3.66 per thousand gallons.
• The next 6,001 to 12,000 gallons are charged at $4.44 per thousand gallons.
• Usage from 12,001 to 18,000 gallons is charged at $5.22 per thousand gallons.
• If 18,001 gallons or more are used, the charge is $6.00 per thousand gallons.

Amount of water used	Price
0 - 6,000	$3.66
6,001 - 12,000	$4.44
12,001 - 18,000	$5.22
18,000 +	$6.00

The monthly charge for residential wastewater treatment (sewer) service includes a monthly charge based on meter size, plus $3.70 per thousand gallons of water used and is capped at 16,000 gallons per month. There is no extra billing fee ($4.06) if the customer is also a water customer. Homes that use Unmetered sewer service only - not water - are charged a flat rate of $46.73 per month.

Meter Size	Base Rate
3/4"	$28.48
1"	$71.17
1 1/2"	$142.43
2"	$227.85

In addition to potable water meters, irrigation meters may also be installed. The water is billed at the same rate for both meters. Sewer charges are based on the water consumption of the potable meter. Irrigation meters bill for water usage only. Installation costs for irrigation meters include the meter connection fee, plus labor and installation materials based on the results of a written cost estimate. Cost estimates may be requested via a fax to customer service at (239) 947-7460, at no cost to the customer. The irrigation meter size must be included in the faxed cost estimate request, along with customer's service address and contact information.

Charges for multi-family homes and Mixed-Master (a combination of residential and another classification) are based on water usage plus a monthly per unit rate of $6.48 for water and $22.78 for sewer service.

Construction Meter Deposit $1,120.00, refundable if returned in good condition.

Water service to construction sites is billed at the rate of $4.25 per thousand gallons.

Meter Size	Water Deposit	Sewer Deposit
3/4"	$55	$85
1"	$137.50	$212.50
1 1/2"	$275	$425
2"	$440	$680

A residential property owner may have the deposit requirement waived by providing a letter of credit from another utility company which shows a positive 18 month payment history. Deposits are not waived to those who are renting.

Residential deposits are refunded after 18 months of continuous service as long as the account has had no returned checks, service has not been disconnected for non-payment and there have been no late payments.

Residential, non-residential and irrigation fees are based on meter size. Multi-family and Mixed Master units are charged at a per-unit rate. Aid to New Construction (ANC) Fees must be paid in full before BSU will furnish the letters that are required for permitting.

Meter Size	ANC Charge	Connection Fee	Backflow Device	ANC Charge
	(water)	(water)	(water)	(sewer)
3/4"	$2,600.00	$300.00	$195.00	$3,925.00
1"	$6,500.00	$435.00	$255.00	$9,812.50
1 1/2"	$13,000.00	$715.00	$450.00	$19,400.00
2"	$20,800.00	$935.00	$520.00	$31,400.00

*Please call for information about larger meters.

Some fees are higher when the service is provided outside normal business hours. Business hours are from 7:30 a.m. to 5 p.m. from Monday through Friday with the exception of some holidays.

During business hours: $25
Outside business hours: $35

• Trip charge/turn water on or off
• Locate service line
• Return trip to re-read meter due to obstruction
• Check for leaks, or re-read meter because of a high bill

Returned check charge:

• $25 for checks less than or equal to $50.00
• $30 for checks over $50.00 and less than or equal to $300.00
• $40 or 5%, whichever is greater, for checks over $300

Transfer fee: $35

Reconnection Fees:

• Reconnect or disconnect during business hours per customer request $35.00
• Disconnect or reconnect as the result of nonpayment of bill
  • $40.00 during business hours
  • $50.00 outside business hours

Aid to New Construction (ANC) Fee
A member-customer's share of the system-wide cost of building treatment facilities and installing lines. One ANC fee is assessed for each new Equivalent Residential Connection (ERC) to the utility.

Base Charge
A fixed monthly charge that reflects the utility's ongoing fixed cost of providing basic service. This charge continues whether a property's meter is operating on shut off. The additional monthly consumption charge will vary based on actual water usage.

Equivalent Residential Connection (ERC)
A measure of the average daily flow for a single residential unit.

Rates
Refers to the charges for monthly services, including a base charge, billing charge and usage charges calculated according to the number of gallons of water used. These and special charges for various types of services may change from time to time, subject to approval by the Bonita Springs Utilities' Board of Directors and the Lee County Board of County Commissioners.